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My Signal Bot Does Not Work

A short guide on what to do if your bot does not work on the WunderTrading platform.

Written by Ben Ross

Please check out the tutorial to ensure that you have correctly set up the bot according to your strategy or study script:

Please verify the webhook and the comments you inserted into the TradingView alerts.

If you have set everything correctly but the bot does not trigger the strategy, please check the following:

1) Do you see any logs for your bot on WunderTrading? You can check this by clicking the “Log” button next to your bot. If there are no logs, then there is no connection between WunderTrading and TradingView. Please review the bot comments you inserted and the webhook. Ensure that they are identical to your bot settings.

2) If logs exist, you should see a failed position in the Positions > History > Cancelled tab. Click on the position to identify the error. Once you've identified the error, please refer to our FAQ to understand and troubleshoot the issue.

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